Warranty
Warranty registration
Good news: there’s nothing to fill in. Your THOR Kitchen warranty is registered automatically when you place your order.
2-year warranty on parts and labour · No registration form · Local support from Dubai
Your warranty card
Already registered with your order
The warranty card delivered with your THOR Kitchen appliance asks you to register online. You don’t need to: in the UAE and GCC, your order does it for you.
01
You placed your order
Whether you ordered from THOR Kitchen UAE directly or through one of our authorised partners, your purchase and product details are saved with your order.
02
Your warranty is active
Your two-year parts and labour warranty is linked to your order automatically. There’s no form to fill in and nothing to post.
03
That’s it. Start cookin’!
Keep your order confirmation or invoice. It’s all you need if you ever need service.
What’s covered
Two years on parts and labour
THOR Kitchen appliances and outdoor kitchen islands bought from THOR Kitchen UAE come with a two-year warranty on both parts and labour, backed by our after-sales team in Dubai.
- Genuine THOR Kitchen replacement parts
- Labour included for the full two years
- Local after-sales support from our team in Dubai
- Genuine parts and paid service after the two years
- Your order confirmation or invoice is your proof of purchase
Service
Need service or have a question?
Tell us your order number and the model, and our team will take it from there. We reply the same day.
FAQ
Warranty questions
Registration, cover and service for THOR Kitchen in the UAE.
Do I need to register my THOR Kitchen warranty in the UAE?
No. Your warranty is registered automatically when you place your order with THOR Kitchen UAE or one of our authorised partners. There is no online form to complete.
My warranty card says to register online. What should I do?
Nothing more is needed, because your order has already registered your warranty. Just keep your order confirmation or invoice somewhere safe as your proof of purchase.
How long is the THOR Kitchen warranty?
Two years on both parts and labour for THOR Kitchen appliances and outdoor kitchen islands bought from THOR Kitchen UAE. After that, we continue to support you with genuine parts and paid service.
How do I request warranty service?
Message us on WhatsApp at +971 50 528 3889, call (04) 273 2866 (+971 4 273 2866 from outside the UAE) or email service@thorkitchen.ae. Share your order number, the model and a photo or short video of the issue, and we will take it from there.
I bought through a partner. Is my warranty registered?
Yes. Orders placed through our authorised partners are registered in the same way. If you would like us to confirm, send your invoice to us on WhatsApp and we will check it for you.
What should I keep for my warranty?
Your order confirmation or invoice. It shows what you bought and when, which is all we need to help you quickly.